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Technology

Certinia Unveils the System of Action for Services, and the Largest Expansion of Veda AI to Date

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AUSTIN, Texas--(BUSINESS WIRE)--Certinia today unveiled the System of Action for services businesses, which understands context, applies judgment, and then acts on trusted data and reasoning, so that every decision drives toward real business outcomes. According to the 2026 Global Service Dynamics Report, an independent survey of 1,000 services and IT leaders worldwide, nearly all (98%) have deployed AI in their organization, but only 20% say it has exceeded expectations. Among those reporting

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